Which parts of West London do you cover?
Core postcodes are W3, W4, W5, W6, W7, W12, W13, W14 and NW10 — Acton, Chiswick, Ealing, Hammersmith, Hanwell, Shepherd's Bush, West Ealing, West Kensington and Park Royal.
How fast can you reach me in West London?
Typically 60–90 minutes for emergencies inside our core postcodes, 24/7.
How much does a plumber cost in West London?
Emergency plumbing is £80 call-out (includes the first hour on site), then £120/hr thereafter — same rate day, night, weekend or bank holiday. Boiler installs and kitchens are fixed price. Larger works are quoted in writing after a free on-site survey, usually within 2–3 working days.
Are you Gas Safe registered?
Yes — every gas job across every West London postcode we work in is completed and signed off by a Gas Safe registered engineer.
Do you install Vaillant boilers?
Yes — we're Vaillant Approved Installers, so Vaillant boilers we fit come with the manufacturer's 2-year guarantee.
Do you install unvented hot-water cylinders?
Yes — we're G3 registered and can install, commission and certify unvented cylinders legally.
Do you work on new-build flats with HIUs?
Yes — HIU service, repair and replacement is a specialism. Many general plumbers won't touch communal systems.
Do you handle full design & build refurbishments?
Yes — kitchens (Howdens or your own supplier), bathrooms, loft conversions, extensions and full-house refurbishments, working with our in-house architect. 5% off your first project, 10% off for anyone you recommend who becomes a client (building & construction only).
Do you cover West London 24/7?
Yes — 24/7 emergency line answered by the team, not a call centre.
Do you provide certificates for landlords and blocks?
Yes — CP12 for domestic landlords, CP17 for commercial premises, unvented commissioning certificates and Vaillant install paperwork.